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May 4th, 2013 Comments: 0

Is $500 Enough for Enduring Cruise from Hell?

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The cruise line didn’t explain. In situations involving refunds and compensation for travelers, there usually isn’t much explanation. So you’ve survived for five days stranded at sea aboard the Carnival Triumph. The ship had no working toilets, sewage dripped from walls, and the whole place smelled “like a hot port-o-potty.” Here’s $500 for your troubles. Last week, after the Triumph was finally tugged into Alabama and passengers kissed solid ground in relief, Carnival announced that all passengers on the ship—which was hit with a fire in an engine room and left without power in the Gulf of Mexico—would receive some compensation. The offer included a full refund for the cruise and travel expenses, reimbursement for nearly everything they spent on board the ship, a credit good toward a future cruise, plus a check for $500.

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